Property Services Regulatory Authority


Covid 19 Office Arrangements

In line with HSE and Government advice, the phone lines and public offices of the PSRA are currently closed.  The PSRA does however remain open for business as staff continue to work remotely and are committed to providing a high level of service to all. 

Any queries or requests for call back, along with your contact details, should be submitted to and we will endeavour to respond in a timely manner. 

Post is still being accepted during this period and processes have been put in place to allow for the receipt of complaints and compensation fund claims electronically. Click Here to view. 


Extension of Licensing Period


Licences with an expiry date between 7th May 2020 and 31st August 2020 have been extended by a period of four (4) months where evidence is available to the PSRA of the required level of Professional Indemnity Insurance (PII) for the licence in question.

The extension to the expiry date of the licence will be reflected on the Register of Licensed Property Services Providers.  Members of the public are strongly advised to check this public Register which can be found here before engaging a property services provider to ensure that they are licensed. 

Licensees who have received an extension to their licence will also receive a Licence Certification letter detailing the extension expiry date which should be available for inspection on request. 

The full notification sent to Licensees regarding the licence extension can be found here.