The Authority is mandated as part of its statutory regulatory functions, to carry out compliance audits of its licensees. The Authority believes audit inspections have a dual purpose, firstly to identify breaches of the Act but more importantly a means of driving compliance and to deliver a consistent professional standard of service for all clients of property services providers.
The Authority engage contract investigators with the necessary expertise to undertake compliance audits on behalf of the Authority. Towards the latter part of 2016, staff of the Authority and outsourced inspectors commenced compliance audit investigations.
The Authority continues to conduct audit compliance inspections of licensed businesses.
Further Information on Audit