Information for consumers
All Property Services Providers (PSPs) operating in the Republic of Ireland must hold a PSRA licence.
PSP’s include:
A PSP may hold all or any combination of the above licence categories and are only permitted to provide property services for the licence categories that they are licensed for.
Every licensed business is issued with an A4 sized green coloured licence which must be displayed on the business premises. This licence will show the licensed business name and address, the services for which they are licensed and the expiry date of the licence. Every individual licensee is issued with a credit card sized licence, which has their name, photograph, name of the business they are working for, the services they are licensed to provide and the expiry date of the licence.
PSPs who provide property services without a licence are breaking the law. Using a licensed PSP also ensures certain protections for the consumer such as access to a complaints system as well as a compensation fund in the case of financial loss caused by the dishonesty of a licensee.
What consumers should do
The PSRA strongly encourage consumers to verify that their PSP is licensed prior to engaging with them through: